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Fruitful Cooperation with Agile Solutions
Agile Solutions, a leader in Car Rental and Car Sharing services, aimed to expand its customer base in the B2B market.
This expansion necessitated customer-specific implementations and adaptations, prompting Agile Solution to procure professional development support from dmc-smartsystems GmbH, a reliable and scalable service provider. The project aimed to integrate new customers into Agile’s sophisticated backend system, enhance the web portal’s functionality, and expand the system to include new external services.
The Project
The initial phase involved detailed consultations with key stakeholders, including Agile Solutions’ internal team and dmc-smartsystems’ development experts. Requirements analysis highlighted the need for seamless integration of new customers, enhancement of web portal functionalities, and incorporation of new external services. A project team comprising specialists from various service providers was assembled, with a system architect overseeing the entire system structure. An Agile project management framework was adopted, facilitating iterative development and continuous feedback. Agile’s backend system, based on a SQL Server Database and supported by further backend services programmed in the PocoPro C++ Framework, provided a robust foundation for the project.
Development and Integration
Development commenced, with dmc-smartsystems providing critical support in programming, building, compiling, and provisioning software components. The agile methodology enabled regular sprint reviews and iterative improvements, ensuring alignment with project goals.
Key tasks included:
- Easier and Faster Integration of New Customers:
dmc assisted in integrating new B2B customers into the backend system, addressing customer-specific requirements and ensuring seamless operation. - Web Portal Enhancement:
The web portal was enhanced to improve functionality, particularly concerning older inventory systems. This involved incorporating user feedback and ensuring compatibility with existing systems. - Expansion to New Services:
The system was expanded to include new external services, utilizing microservices and APIs. Dmc-smartsystems provided expertise in integrating these services, ensuring a smooth and secure integration process.
Evaluation and Outcomes
Post-implementation evaluation was conducted through surveys and performance metrics.
The feedback indicated high levels of satisfaction among new and existing customers.
Key outcomes included:
- Increased Customer Satisfaction:
Enhanced functionalities and seamless integration led to higher customer satisfaction levels. - Improved System Performance:
The updated system demonstrated improved performance and reliability. - Successful Expansion:
The project facilitated the successful expansion of Agile’s services to new B2B customers, contributing to business growth.
The successful expansion and enhancement of Agile’s Car Rental and Car Sharing services underscore the effectiveness of agile development processes and the value of professional development support. Collaboration between Agile Solutions and dmc-smartsystems, combined with a robust system architecture, played a crucial role in achieving the project’s objectives.